Privacy policy

Legal basis

The EU General Data Protection Regulation, the Data Protection Act 2000 and the Data Protection Amendment Act 2018 serve the right to protection of personal data. We process your data exclusively on the basis of the statutory provisions (GDPR, DSG 2018, TKG 2003).

General information

The controller is “Die Pflegerbrücke”, Pflegerstraße 53 , A-5082 Salzburg. It is particularly important to us to protect and securely store all personal data that you entrust to us. On this page you can find out more about how we use and process your personal data.

Purpose limitation, legal basis, storage duration and data recipients

We require the personal data collected for the fulfilment of our business purposes, which are as follows Contact information of our suppliers and customers: First name, surname, email address, telephone number for the purpose of making contact, Customer information: First name, surname, email address, telephone number, address for the purpose of selling our products. The data is collected, stored, processed and used for this purpose.
The legal basis for the processing of your personal data is on the one hand contract fulfilment (e.g. online purchase), legitimate interests, the fulfilment of our legal or contractual obligations and on the other hand your consent (e.g. contact form, newsletter, cookies). Failure to provide the data may have various consequences.
Where necessary, we process your personal data for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) and beyond in accordance with the statutory retention and documentation obligations arising from the Austrian Commercial Code (UGB), the Federal Fiscal Code (BAO) and until the end of any legal disputes, ongoing warranty and guarantee periods, etc.
As part of the operation of our websites, we commission processors who may gain access to your personal data in the course of their activities if they require the data to fulfil their respective services. These processors have undertaken to comply with the applicable data protection regulations. Data processing contracts have been concluded in accordance with Art 28 GDPR.

Contact form

Your details, including personal data from our contact form, will be transmitted to us via our own mail server, processed and stored by us in order to process your enquiry. This data will not be collected or passed on without your consent. We cannot process your enquiry without this data. Data processing is carried out on the basis of the legal provisions of § 96 para. 3 TKG and Art. 6 para. 1 lit a (consent)

Cookies, other tracking tools and web analytics

Cookies, other tracking technologies and functions of the web analysis service Google Analytics (see Google Analytics) can be used on our website in a variety of ways. Cookies are small pieces of text information that make it possible to recognise the user and analyse your use of our websites. The information generated in this way is transferred to the provider’s server and stored there. They serve to make our website more user-friendly, effective and secure overall. Cookies are also used to measure the frequency of page views and for general navigation.
By using our website, you consent to the use of cookies. You can refuse to accept cookies in your browser settings. Please refer to your browser manufacturer’s instructions to find out how this works in detail. If you decide against certain technical and/or functional cookies, the functionality of our website may be limited. Some cookies remain stored on your end device until you delete them.
We have concluded a corresponding contract with the provider for commissioned data processing. They have undertaken to comply with the applicable data protection regulations. You can request further information on the processors commissioned by us at office@pflegerbruecke.at.
Your IP address is recorded, but immediately pseudonymised [e.g. by deleting the last 8 bits]. This means that only a rough localisation is possible.
[The relationship with the web analytics provider is based on [e.g. standard contractual clauses/an adequacy decision by the European Commission].
Data processing is carried out on the basis of the statutory provisions of Section 96 (3) TKG and Art. 6 GDPR (in particular consent). As the privacy of our users is important to us, the user data is pseudonymised.

Your rights

In principle, you have the rights to information, rectification, erasure, restriction, data portability, cancellation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have been violated in any other way, you can lodge a complaint with the supervisory authority. In Austria, this is the data protection authority.

You can reach us using the following contact details:

The Pflegerbrücke
Pflegerstraße 53
A-5082 Salzburg
Austria

Phone: +43 662 82 17 25
Mail: office@pflegerbruecke.at